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Do you offer same day delivery?

We sure do. Cut off for same day delivery (within Sydney and Wollongong) is 12pm the day of delivery.

Please note cut off times may change due to availability

What time will my delivery arrive?

Deliveries are anytime between 9am and 5pm. There are some exceptions to this but all orders are generally delivered by 5pm.

Please note that delivery windows are wider on big occasions such as Valentine’s Day, Christmas etc..

Schools are delivered by 3.30pm

Workplaces are delivered by 5pm and residential addresses delivered by 6pm. Note these times may be extended due to the volume sent on these occasions. Our drivers will do their best to deliver within these time frames but there may be situations beyond our control.

What areas do you deliver to?

We deliver to all major cities in Australia and some regional locations.

We do not deliver to Northern Territory

When will my interstate delivery arrive?

We love you and want to ensure you get your box when you need it so please read the below carefully (call us if you have questions)

Delivery takes 1 to 5 business days from the date you selected for delivery- Not the date ordered

Please note whilst we will do our best to ensure delivery is made in a timely manner, we will not provide compensation for any late/missed deliveries that are at fault of the couriers.

What happens if the recipient isn’t home?

If the recipient isn’t at home, a few things will happen:

  • The courier will leave the goods at the front or back door if the recipient isn't home and if there is a safe place to do so
  • If the driver is unable to leave the package, the box will be sent back to us and a re-delivery can occur for an additional fee.

If we are unable to deliver to the address, the order is returned to base. We can redeliver the order at a charge of 50% of the original order cost plus the additional delivery charge.

What happens if I provide you with the wrong address?

If you provide us with an incorrect address and we deliver your order as per your instructions, then we accept no responsibility for the mistake. 
If we are unable to deliver to the address, the order is returned to base. We can redeliver the order at a charge of 50% of the original order cost plus the additional delivery charge.

If we are unable to re-deliver on the same day then you will need to purchase a new box and delivery.

How much does a re-delivery cost?

50% of the original order cost plus the additional delivery charge.

Can you deliver to an apartment/unit complex?

Yes we do deliver to apartments and units. Please clearly note the unit number when placing the order. Please ensure that the recipient is home to accept the delivery. If the building is secured, and the driver cannot get in, then the box will be returned to us and there will be a redelivery fee plus 50% cost of the box charged.

We cannot deliver to PO Boxes or parcel lockers.

Do you deliver to police stations, airports or government bases?

Unfortunately we do not deliver to police stations/centres, domestic and international airport terminal, and government bases (eg. military/navy defense bases) due their strict regulations for accepting deliveries.

Do you deliver on weekends?

We are not currently delivering on weekends

When should I eat the box?

All desserts are baked daily. For the best taste and quality, desserts should be eaten on the day of delivery.

Most packaged items can be stored in room temperature. Brookies, brownies and all baked goods need to be stored in the fridge if they are to be consumed at a later date. If you are unsure on how to store your desserts, please give us a call and we will advise.

Do your boxes have nuts or traces of nuts?

YES. We use nuts in almost everything we do. We cannot guarantee that a product will not come in contact with nuts. Please contact us to discuss any food allergies or intolerances before making an order at

When is the latest possible time I can order for next day delivery?

For Sydney and Wollongong you have up until midday the day of delivery to put in your order.

Our cut off is 8am Sydney EST the day prior to delivery for orders being sent outside of Sydney and Wollongong

Orders placed after the cut off date for non Sydney orders will be delivered between 1-5 business days from the delivery date chosen.

I want to order more than 10 boxes - can I contact you directly?

Yep, we love a chat. Email us at

Do you customise boxes?

Our little oompas have spent months perfecting each box. We can only discuss customisation for orders over 10 boxes. Email us at:

Can I make changes to my order?

Once you lock it in, Eddie, you will need to email us to discuss potential changes:

We need at least 48 hours notice for any changes.

What methods of payment do you accept?

Credit card, Paypal, Afterpay and Zippay

What if I want to cancel my order?

Orders can be cancelled prior to 48 hours prior to the scheduled delivery date. Orders that are already prepared, dispatched or in transit cannot be cancelled or refunded.

Cancellation of order incurs a $50.00 administrative fee regardless of box value. Money will be refunded less this fee.

If cancellation notice is received at less than 48 hour notice - cancellation is void.

A cancellation notice must be placed in email to

What if I need to request a delivery time?

Due to the volume of orders being shipped, unfortunately this is not an option.

Please contact us if you wish to receive a VIP quote for guaranteed delivery by a certain time

Can I track my order?

Sure can. You will receive tracking details via either email or sms.

Please check your junk folder as the email may go there.

How much is delivery?

Delivery within Sydney is $9.99.

Delivery within Wollongong is $14.99.

Interstate deliveries- Standard Delivery (1-5 business days) is $15.00